Our preview clips are the same quality and resolution of the videos that you download. Due to the quality of these clips, you may experience some buffering while trying to load the previews.

You can reduce the quality of the preview by clicking on the gear icon located in the bottom left of the preview video player and changing the quality to a lower quality. 

If you are still experiencing loading issues please make sure that you…

  • are connected to a fast internet connection.

  • Wait a couple seconds for the video preview to buffer and load. 

  • Preferably use Google Chrome browser.