Product Support

How can I change my password?
You can simply change your password by following the steps below. Login to your account. Click on your account’s name and click Settings Enter the requi...
Sun, 20 Jan, 2019 at 9:54 PM
I can’t log in to my account
This issue may occur if you have entered incorrect login credentials when logging in.  To log in, you’ll need to enter your 1) email address (the one yo...
Sun, 20 Jan, 2019 at 9:54 PM
Can I be able to change my email address?
To be able to change your registered email address you will need to contact and send email into our support section : support@videoelementsfx.com .
Sun, 20 Jan, 2019 at 9:55 PM
How to Create Video Ads?
With Vidadixo you can create Ads in a small span of time. To do so, please follow procedures below. Login to your account in Vidadixo Click Create Ads...
Sun, 20 Jan, 2019 at 9:56 PM
Why can’t I proceed to the next step in creating the Ads?
The issue occurs when you missed to enter some important details on the current page like for example adding texts on the given text field. There will be a...
Sun, 20 Jan, 2019 at 9:57 PM
How to connect Vidadixo on my Social Media Account (Facebook and Youtube)?
With Vidadixo, you can simply connect your Facebook account and upload you Ads in your Facebook pages. To do so, please follow steps below. For Facebook...
Sun, 20 Jan, 2019 at 9:58 PM
How to Delete Video Ads created?
To delete created Video Ads in your account please follow steps below. Login to your account Click on My Video Ads tab. Select on the Ads you want to...
Sun, 20 Jan, 2019 at 9:59 PM
Is there any available photos that I can use immediately on my Video Ads?
Yes of course. The good thing about Viddictive is that we provide Gallery of different  icons that you can choose and use to in your ads. These are ready-ma...
Sun, 20 Jan, 2019 at 10:01 PM
How to add images on my Video Ads?
With Vidadixo, you have 2 options on how you will add the images. 1- You can choose from our Gallery of different 1000 icons that we are consistently up...
Sun, 20 Jan, 2019 at 10:01 PM
Can I be able to edit my ads after I left it?
If you have some urgent and unplanned appointments and you want to work later with your Ads or you want to save an existing one, then there’s a solution for...
Sun, 20 Jan, 2019 at 10:02 PM