VideoElementsFX
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Knowledge base
Product Support
Support
1
How do I contact your support?
This One
0
Vidadixo
Product Support
25
How can I change my password?
I can’t log in to my account
Can I be able to change my email address?
How to Create Video Ads?
Why can’t I proceed to the next step in creating the Ads?
View all 25
Buyer Questions
6
Why Choose Vidadixo?
Can I Use This For Clients & Sell It To Clients?
What Makes Vidadixo Different?
Does This Work On Mac or PC?
Can I Upload/Use My Own Images, Music etc?
View all 6
The Stock Footage Club
FAQ
2
What is the download limit inside The Stock Footage Club?
Is there a paid marketplace inside The Stock Footage Club?
Troubleshoot
2
Why does the download keep failing?
Why does the preview clips keep buffering?
Licensing
0
Bonuses
0
Tutorials
0
Purchasing
7
How much does it cost to join The Stock Footage Club?
Can you send me a receipt of my purchase?
Are there any hidden or extra fees?
Is the Stock Footage Club a one-time fee?
What is your refund policy?
View all 7
Video Clips
8
What video format are the video clips?
What quality are the video clips?
Are the clips compatible inside my video editor?
How can I use the clips if they are unsupported by my video editing software?
How do I reduce the file size of the video clip?
View all 8
Easy Video Subtitler
Main FAQ
0
Subtitle Designer
0
Story Maker Suite
Account Settings
3
How can I change my password?
How can I change my email?
I can’t log in to my account
Getting Started
13
How to start and create your Video Ads with Story Maker?
Can I add my own Music?
Can I edit my Video after it has been rendered?
How many images allowed to be added on my Video?
How to Delete Existing Videos?
View all 13
Social Media Connection
0
Stock Media Assets Club
The Vector Graphics Club
4
What is a Scalable Vector Graphics
What software do I need to edit the SVG graphics?
What are the resolution of the vector graphics?
What license is included with Vector Graphics Club?
The Transparent Images Club
5
Do I get unlimited access and downloads to the library?
Are the images compatible with my software?
Are the images organized into easy to browse categories?
What are the resolution of the images?
Important, trademark items in our images.
The Stock Photos Club
0
The Icon Graphics Club
0
The Sound Effects Club
0
The Clipart Graphics Club
0
The Stock Music Club
4
What are the format of the audio files?
Royalty free license info.
How many music tracks will I receive?
Can I use the music tracks in clients projects?
The Vector Characters Club
0
The Motion Backgrounds Club
0
The Special Effects Vault
0
The Green Screen Club
0
The Comic Graphics Club
0
The Animated Characters Club
0
The PowerPoint Templates Vault
0
Premium Text Effects Bundle
1
How to install and use text effects.
Training Academy
Main FAQ
5
Can I download the training videos for offline usage?
Do I get 24/7 access to all of the training videos?
Do you provide the software used inside your training videos?
When will you publish new courses?
Do you offer any free courses?
Graphic Creation Academy
0
Online Software
Easy Video Endorser
8
Overview of Using the App
How to Create Bonuses
How to Create Campaigns
Using the Video Editor
How to Embed On Site Campaigns
View all 8
Easy Video Subtitler
11
Video Size Tool
Watermark Tool
Burn Subtitles Into Video
How Accurate Are Translated Subtitles?
How Long Will It Take For My Subtitles & Voiceovers To Render?
View all 11
Pixa Design Bundle
12
Book Designer
Ecover Creator
Logo Creator
Scene Creator
Video GIF Converter
View all 12
Help Desk Software
by Freshdesk